Food Safety Excellence: Our Commitment to Your Health and Wellbeing

Food safety is not a corner to cut—it's fundamental to who we are. At Ugly Dumpling, we maintain rigorous food safety standards that exceed regulatory requirements. Every team member receives comprehensive food safety training during onboarding and annual refresher courses. We maintain detailed records of all ingredients—supplier, delivery date, and usage. This traceability allows us to quickly identify any potential issues. Our refrigeration is monitored constantly with alarms alerting staff to temperature fluctuations. Our freezers are organized by date to ensure proper rotation. Raw proteins are stored separately from vegetables and cooked items to prevent cross-contamination. Cutting boards and utensils are cleaned and sanitized between use, particularly when switching between proteins and vegetables. Our handwashing protocols exceed health department requirements. Staff wash hands frequently during their shifts, particularly after handling raw proteins. We provide appropriate supplies and reminders. Our kitchen layout facilitates proper food safety with dedicated areas for different preparation stages. Hot foods are maintained at proper temperatures until serving. Cold foods are kept cold until the moment of service. Our trash is removed regularly to prevent pest issues. Pest control is performed professionally on a schedule. We welcome health inspections and maintain full compliance with all local regulations. Our management team conducts daily inspections to ensure standards are maintained. Any concerns are addressed immediately. We believe our customers trust us with their health and take that responsibility seriously.